Privacy Policy

Protection of personal data according to the GDPR

Vakantie-Tenerife, in application of current regulations on the protection of personal data

personal, informs that the personal data that is collected through the forms of the Website:, are included in the specific automated files of users of Vakantie-Tenerife’s services

The collection and automated processing of personal data is for the purpose of maintaining the

commercial relationship and the performance of tasks of information, training, advice and other activities of Vakantie-Tenerife

These data will only be transferred to those entities that are necessary with the sole purpose of giving

fulfillment of the aforementioned purpose.

Vakantie-Tenerife adopts the necessary measures to guarantee the security, integrity and confidentiality

of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27

April 2016, regarding the protection of natural persons with regard to the processing of personal data and

their free movement.

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation

and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user himself.

user via email to:

The user declares that all the data provided by him are true and correct, and undertakes to keep them updated, communicating the changes to Vakantie-Tenerife

Purpose of processing personal data:

For what purpose will we process your personal data?

At Vakantie-Tenerife, we will process your personal data collected through the Website:, with the following purposes:

1. Provide their services according to the particular needs of clients, in order to meet

contracts signed by it.

2. Sending commercial information and newsletters on new services offered on the web and in the sector.

3. Send promotional information electronically.

4. Provide the information requested by the user through the contact form.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the above address.

The fields of said records are mandatory, making it impossible to carry out the purposes

expressed if these data are not provided.

For how long are the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its

deletion and during the period for which legal responsibilities may arise for the services provided.


The processing of your data is carried out with the following legal bases that legitimize it:

1. The request for information and/or the contracting of the services of Vakantie-Tenerife, whose terms and conditions will be made available to you in any case, prior to a possible hiring.

2. Free, specific, informed and unequivocal consent, as long as we inform you by putting at your provision of this privacy policy, which after reading it, if it is

agree, you can accept by a statement or clear affirmative action, such as marking

of a box provided for that purpose.

In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to attend to your request,

being completely impossible to provide you with the requested information or carry out the contracting of services.


The data will not be communicated to any third party outside Vakantie-Tenerife, except legal obligation.

Data collected by users of the services

In cases where the user includes files with personal data on the hosting servers

shared, Vakantie-Tenerife is not responsible for the breach by the user of the GDPR.

Data retention in accordance with the LSSI

Vakantie-Tenerife informs that, as a data hosting service provider and by virtue of the

established in Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), retains for a maximum period of 12 months the essential information to identify the origin of the data

hosted and the moment in which the provision of the service began. The retention of this data does not affect the secrecy of the communications and may only be used in the marc of a criminal investigation or for the safeguarding of the

public security, making themselves available to judges and/or courts or the Ministry that so requires.

The communication of data to the State Forces and Bodies will be done in accordance with the provisions of the regulations on

personal data protection.

Intellectual property rights

Vakantie-Tenerife is the owner of all copyrights, intellectual and industrial property, “know how” and how many other rights are related to the contents of the website and the services offered therein, as well as the programs necessary for its implementation and related information.

The reproduction, publication and/or use not strictly private of the contents, total or partial, of the

website without prior written consent.

Software Intellectual Property

The user must respect third-party programs made available to her by Vakantie-Tenerife, even being free and/or publicly available.

Vakantie-Tenerife has the necessary exploitation and intellectual property rights of the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information of monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during the duration of

the same.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from

Vakantie-Tenerife, the user being prohibited from accessing, modifying, viewing the configuration,

structure and files of the servers owned by Vakantie-Tenerife, assuming civil responsibility and derived from any incident that could occur in servers and security systems such as direct consequence of negligent or malicious action on your part.

Intellectual property of the content hosted

The use contrary to the legislation on intellectual property of the services provided by Vakantie-Tenerife is prohibited in particular:

• The use that is contrary to Laws or that infringes the rights of third parties.

• The publication or transmission of any content that, in the opinion of Vakantie-Tenerife, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.

• The cracks, serial numbers of programs or any other content that violates the rights of the third party intellectual property.

• The collection and/or use of personal data of other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of the same.

• The use of the domain’s mail server and email addresses for sending

spam bulk mail.

The user has full responsibility for the content of his website, the information transmitted and stored, the

hypertext links, third party claims and legal actions in reference to intellectual property,

rights of third parties and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify Vakantie-Tenerife for the expenses generated by the imputation of Vakantie-Tenerife in any cause whose responsibility was attributable to the user, including fees and expenses of

Legal defense, even in the case of a non-final judicial decision.

Protection of information hosted

Vakantie-Tenerife makes backup copies of the content hosted on its servers, however

is not responsible for the loss or accidental deletion of data by users. Likewise, not

guarantees the total replacement of the data deleted by the users, since the aforementioned data could have been

deleted and/or modified during the period of time elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by Vakantie-Tenerife, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to

to causes attributable to Vakantie-Tenerife.

commercial communications

In application of the LSSI. Vakantie-Tenerife will not send advertising or promotional communications by

email or other equivalent electronic means of communication that had not previously been requested or

expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, Vakantie-Tenerife is

authorized to send commercial communications regarding products or services of Vakantie-Tenerife

that are similar to those that were initially contracted with the client.

In any case, the user, after proving her identity, may request that no more commercial information be sent to him.

through Customer Service channels.